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How long does shipping take?

Delivery typically occurs within 24 hours for orders placed before 6 PM. In the event of temporary stock unavailability, our team will promptly contact you via WhatsApp to discuss alternative options, such as a color change or a rescheduled delivery.

What are the sizing specs of my order?

Our standard size range is EU 36 to 45. While most items are available within this range, certain products may be offered in EU 40 to 45 only. Please refer to the specific item page for detailed size availability.

I'm having issues placing an order.

If you encounter any difficulties while placing your order, please contact our customer support team directly via WhatsApp at +971501658482 for immediate assistance.

What happens if I'm not home during delivery?

Our delivery partner will contact you to reschedule delivery. If they are unable to reach you, they will attempt delivery the next available day, excluding Fridays.

Can I change my delivery address after placing an order?

Please contact us immediately via WhatsApp at +971501658482. Address changes may be possible if the order has not yet been dispatched.

What payment methods do you accept?

We accept "Visa, Mastercard, American Express, Apple Pay, and COD."

I'd like to return or replace my order.

For information regarding returns and replacements, please consult our comprehensive Return and Replacement Policy, which outlines the applicable procedures and guidelines.

I'd like to cancel my order.

To cancel, please do so within 1 hour. We prioritize efficient 24-48 hour delivery, hence the quick processing.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.